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Communication Protocol

Counselors are available to see students:

  • Before school 8:00 - 8:30am
  • Both lunches M, T, Th, F, and One Lunch on Wednesday
  • After school 3:30 - 4:00pm

Parent meetings must be scheduled in advance with your student's assigned counselor.

Concerns About a Class or Teacher

The counseling and administration teams ask families to follow this procedure when a student or parent has a concern about a class or teacher:

  1. At the first sign of difficulty, the student will contact the teacher. This will make the teacher aware of the student’s concerns or frustrations and will facilitate getting additional help from the teacher.
  2. If the student feels he/she has tried the suggestions of the teacher and continues to struggle, a parent conference should be scheduled. (If this is an AP or IB class, students must meet with the program coordinator prior to setting up a parent conference. If the program coordinator feels that a parent-teacher-student meeting would be beneficial, a parent conference should be scheduled.) Appointments can be scheduled by phone or email for a parent/teacher/student conference. The student may request their counselor be present at this meeting.
  3. If both student and teacher have tried to improve the student’s progress in the class, the parents can appeal for administrative action with an Assistant Principal. The Assistant Principal will then meet with the parent, student, teacher and counselor to determine if there is anything else that can be done to resolve the concern in the class. If after all steps have been followed and a family continues to have concerns, the family may appeal the decision to the Principal.

This process is designed with the intent of placing effort and responsibility on the student. We hope that the parent and teacher conferences will improve communication and promote a more positive learning environment for all students.